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Winner Casino Review

Oliver Mason AvatarOliver Mason  Updated: October 26, 2019
Winner Casino Homepage Screenshot

As their name implies, Winner Casino has several games to make some lucky players winners, with their diverse lobby of games from pokies to live casino games, bingo, poker as well as a sportsbook provided by Playtech, Quickspin, Pragmatic Play and Netent

This online casino who has been around since 2009 sole aim is to offer games to a wide-reaching audience with a website and live support service that is available in many languages such as English, German, French, Polish, Danish, Spanish, Portuguese, Russian and Swedish.

They also accept a number of currencies like the NZ$, CA$, AU$, DKK, EUR, GBP, NOK, SEK, US$ and ZAR making it easier for players around the world to play at Winner with the least amount of hassle.

Winner Casino has been in the spotlight and judging by the large number of customer reviews after playing at this online casino not all the feedback has been positive, in fact there have been many serious complaints with very few being resolved due to Winner casino not responding to the complaints.

The grievances range from confiscated winnings, delayed withdrawals as well as unusually large commission on cash withdrawals, so I would advise any prospective players to proceed with caution before signing up at Winner Casino.

On this page you will find:

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General Info & Winner Casino Overview

Overall Rank: Rated #29 out of 30+ online casinos
Welcome Bonus: Get a NZ$450 Welcome Bonus Offer
Free Spins: No Free Spins Bonus
Number of Games: 350+
Software Providers: Playtech, NetEnt, Pragmatic Play, Quickspin
Year Founded: 2009
Support Rating: 6 /10
Support Options: Live Chat, Toll-Free Phone Support and E-Mail
Support Email: casino@winner.com
Support Phone: 1(888)382-2258
Devices: Desktop (Download & Instant Play), Mobile & Tablet (Instant Play)
Works On: Windows Mac ios Android Linux
Website: www.winner.com

Winner Casino New Zealand Casino Bonus & How it Works

Feeling like a winner, well Winner can help you get started with a 200% Welcome bonus of up to NZ$450 on your first deposit. All you need to do is sign up for an account, make your first deposit and you will automatically receive your Welcome bonus. Please note it is important to read all the terms and conditions before accepting this Welcome package.

How the Bonus Works

  • 1st Deposit – 200% Match Bonus of up to NZ$450.

Bonus Terms/Conditions & Wagering Requirements

  • Please be advised that Winner Casino does not show the bonus terms and conditions on their promotions page and the only way you can read them, is to sign up, which I believe is quite sneaky to put it bluntly.

Software Providers, Games & Live Games

No matter what your gaming preference is, Winner Casino has a game for you. Their games are provided by some of the well-known software providers in the industry and they include Playtech, Pragmatic Play, Netent live dealer games and Quickspin, and their library has over 350 games on offer.

Their pokies comprise of both classic and video pokies and many of them are built on a range of themes from television shows, nature, fantasy and come with some lucrative bonuses and features. Some of the pokies you will find here are White King, Age of the Gods God of Storms and Robocop. There are also the life changing Progressives like Age of the Gods Mighty Midas, Superman the Movie, Jackpot Giant and many more.

If card and table games are more to your taste you won’t be let down as Winner Casino has all the standards on offer like blackjack, baccarat and roulette and there are many varieties of them to choose from like the Progressive poker as well as Pontoon a multiplayer version.

For the ultimate casino experience there is the live casino by NetEnt which is always a winner with New Zealand players. Here you will be able to interact with their professional croupiers and a chance to win vast amounts of money whilst experiencing the land based casino feel from the comfort of your own home playing live blackjack, live French roulette, live Sic Bo and a few other live dealer games.

Banking Options – Deposits & Withdrawals available to New Zealand players

Winner Casino caters for players from around the world and that includes players from New Zealand, and as an added bonus they also accept NZD which means no conversion rates, so you get to play with what you deposit.

They offer a decent selection of banking options and Kiwis will be pleased to find the options they are familiar with which include Visa & MasterCard, paysafe Card, Skrill, Neteller, ecoPayz, Internet Banking and Bank transfers.

Customers will have to wait up to 3 days for their cash out transactions to be processed by the casino which is already a negative for me as a punter, meaning it could take up to 7 days for payments to reflect in your account if you have chosen one of the non-ewallet banking methods.

Customer Support Options

Winner casino believe in creating winners and realize to do so their players can’t be wasting time on queries and questions because it’s all about fun and entertainment hence them having a professional support team available at your beck and call 24/7.

Players from New Zealand and other countries will be able to get in touch with their customer support team on live chat, e mail casino@winner.com or their toll-free line 1(888)382 2258.

Safety and Player Security

Winner Casino are committed to ensuring your personal information is secure in order to prevent any unauthorized access or disclosure and have put certain managerial, electronic and physical procedures in place in order to safeguard all personal and financial information they collect.

Information is stored in a secure computing environment protected by firewalls and they use 256- bit SLL encryption technology, which means all information sent between your computer and theirs is encrypted or scrambled so nobody can read it in transit.

Do I Reccomend Winner Casino?

I would not recommend this casino, firstly their games library does not hold the wow factor for me and it seems they had copied some of their terms and conditions from Betfair casino as some of the game weightings referring to their bonuses were incorrect which they have recently made changes to.

I have also seen that they are unresponsive to many of their players complaints which for me is a no go and it is said they make up rules to suit themselves when refusing to pay a player and according to the player also unresponsive regarding this issue.

Winner Casino also restricts the maximum withdrawal amounts on their Progressive jackpots, so after much deliberation and research Winner Casino is not an online casino I would recommend and neither do many other websites I have read.

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