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Rich Casino Review

Noah Johnson AvatarNoah Johnson  Updated: October 12, 2019
Rich Casino Homepage Screenshot

Rich Casino are part of the Blacknote Entertainment Group and are licensed by Curacao e gaming Commission. This online casino opened its virtual doors in 2009 making it a decade old, however the actual brand has been in existence since 1999. Their mission at Rich Casino has been to recreate the look and feel of a real casino’s gaming environment for their players all from within the comfort of their own homes.

At Rich New Zealand, players will be able to choose from a small library of games, 350 to be exact and they include pokies, classic pokies, video poker, table games, a live casino as well as races. Accompanying this players can be assured of high standards of customer support which is available 24/7, safe and secure banking as well as ongoing promotions and VIP services.

The games are provided by Pragmatic Play, BetSoft and Octopus Gaming whereas their live casino is by Vivo Gaming, all relatively well-known software providers in the online gaming industry.

On this page you will find:

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General Info & Rich Casino Overview

Overall Rank: Rated #31 out of 30+ online casinos
Welcome Bonus: Get a NZ$2,000 Welcome Bonus Offer
Free Spins: 25
Number of Games: 350+
Software Providers: Betsoft Gaming, Pragmatic Play, Vivo Gaming Live Dealer Games, Microgaming, Habanero
Year Founded: 2008
Support Rating: 2 /10
Support Options: Live Chat and E-Mail
Support Email: support@richcasino.com
Devices: Desktop (Download & Instant Play), Mobile & Tablet (Instant Play)
Works On: Windows Mac ios Android Linux
Website: www.richcasino.com

Rich Casino New Zealand Casino Bonus & How it Works

When you register as a new player at Rich Casino you will receive 25 free spins for signing up and they will double your first deposit of up to NZ$2000.

How Bonus Works

  • 1st Deposit - 200% up to NZ$2000
  • 2ND Deposit - 100% up to NZ1000
  • 3RD Deposit – 100% up to NZ$1000
  • 4TH Deposit – 100% up to NZ$1000
  • 5TH Deposit – 175% up to NZ$1750

Bonus Terms/Conditions & Wagering Requirements

  • For new players only.
  • Any winnings from sign up free spins have a max withdrawal amount of NZ$100.
  • Wagering on free spins 20x.
  • Sign Up free spins expire in 7 days.
  • Wagering on welcome package 35x.
  • Bonus expires 7 days after activation.
  • General Terms and Conditions apply.

Software Providers, Games & Live Games

The games at Rich Casino are delivered by a few well-known software providers and they include Microgaming, Parlay Play, Habanero, Betsoft and Vivo Gaming with the biggest focus being on pokies.

We as Kiwis enjoy some good pokies and Rich delivers on that front, their video pokies are action packed and have a variation of themes and offer some exciting game elements and all tastes are catered for like Greedy Goblins, Fruit Zen, Faerie Spells, Wolf Gold, Da Vinci’s Treasure and many more. Their table games lack in variety and besides the Roulette and Blackjack variants there was not much else to bowl me over. In fact I was rather disappointed by the limited selection. Their Bingo Rooms were a nice touch as this did add variety and extra fun to the menu.

Feeling disheartened I decided to try out their live casino powered by Vivo Gaming and at the time of writing this review they only had 13 live casino games, however l must commend the live dealers as they were friendly and professional which made it a rather enjoyable experience.

Banking Options – Deposits & Withdrawals available to New Zealand players

Rich Casino offers various payment withdrawal and payment options and the payment methods are country specific. The withdrawal requests are kept in a pending period for 72 hours from when the request has been placed, and to be honest in my opinion that is not by any means a competitive turnaround time and further to this their verification process can take up to 5 days before the withdrawal is approved.

Kiwi players can deposit using American Express, Bank wire transfer, EcoPayz, Neteller, Paysafecard, iDeal, QIWI, Skrill, WebMoney and the cryptocurrency Bitcoin. Withdrawals can be done via Bank Wire Transfer, Neteller, EcoPayz Skrill and if you deposited using Bitcoin you can only be paid out in the cryptocurrency Bitcoin.

Sadly they do not accept NZD which means players will be in for conversion rates and their payout times are lengthy, which are negatives for me and not my first choice of an online casino to play at.

Customer Support Options

Rich Casino offers customer support 24 hours a day, 7 days a week and you can get in touch with them via live chat and e mail.

The e mail address for any questions or queries is support@richcasino.com and their FAQ Section has all the answers you need pertaining to Rich Casino.

Safety and Player Security

As is the case with all or rather most online casinos, security is paramount, and players private and financial information needs to be protected and it’s important for players to have confidence in an online casino prior to registering and by nature Kiwis like a safe and secure environment overall.

Rich Casino employ stringent security measures to protect their players information from access by unauthorized persons and prevent accidental or unlawful processing, disclosure and loss by using SSL encryption technology and firewalls, the same technology used by financial institutions meaning players from New Zealand and around the world can enjoy peace of mind while playing at Rich Casino.

Do I Reccomend Rich Casino?

Rich Casino’s site has all the bells and whistles and is very impressive, however it is not an online casino I would currently recommend. As an avid online player, I can do without the glitz and glamor because as we all know all that glitters is not necessarily gold.

Their withdrawals have a pending period of 72 hours which is a no go for me, then their verification process is timeous and extremely tedious. I also experienced a few glitches when playing on my mobile device and their withdrawal options for New Zealand players are limited as NZD are not one of their accepted currencies.

It has all the right systems in place, however Rich Casino needs to pay heed to what really counts for regular as well as new punters and that’s money in their back pockets in a speedy and hassle-free manner.

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